Shipping & Return Policy

Shipping Policy

At Dubai Wali Baji, we aim to process and deliver your order with care and transparency.

Processing Time

Orders are processed after payment confirmation.

Estimated processing time:

1–3 business days
Orders placed after business hours may be processed the next working day.

Shipping Coverage

We currently ship across:

United Arab Emirates
Pakistan
Selected international destinations

Shipping Charges

UAE: Free shipping on orders over AED 399.
Orders below AED 399 may incur a shipping fee at checkout.
Pakistan and international shipping charges are calculated based on destination and order size.

Delivery Estimates

Estimated delivery timelines:

UAE: Approximately 1–5 business days
Pakistan: Approximately 3–10 business days
International: Delivery time varies by destination

Delivery timelines are estimates and may vary due to courier operations, customs processing, weather, or public holidays.

Order Tracking

Tracking details will be shared once your order is dispatched whenever available.

Delays

While we work closely with courier partners, Dubai Wali Baji is not responsible for courier delays after dispatch. We will always assist where possible in tracking and support.

Contact

For shipping questions, please contact us through our website, Instagram, or official business channels.

 

Return & Refund Policy

At Dubai Wali Baji, each piece is prepared with care and many of our collections are produced in limited quantities.

Returns & Exchanges

We currently do not accept returns, refunds, or exchanges for:

  • Change of mind
  • Preference changes
  • Incorrect selection by customer
  • Third-party feedback after purchase
  • Size preference changes after order confirmation

Please review product details, measurements, fabric information, and images carefully before placing your order.

Damaged or Defective Items

If you receive an item that is damaged or defective upon delivery:

  • Contact us within 24 hours of receiving your order
  • Share your order number
  • Provide an unboxing video and clear photos
    After review and verification, Dubai Wali Baji may offer:

 Repair, or

 Exchange (subject to availability)

 Custom & Prepaid Orders

Custom-made, pre-order, and reserved installment orders are final sale and cannot be cancelled, returned, exchanged, or refunded once confirmed.

 Contact

For return-related support, please contact us through:

Website
Instagram
Official Dubai Wali Baji business channels