Return & Refund Policy
Return & Refund Policy
At Dubai Wali Baji, each piece is prepared with care and many of our collections are produced in limited quantities.
## Returns & Exchanges
We currently do *not accept returns, refunds, or exchanges* for:
* Change of mind
* Preference changes
* Incorrect selection by customer
* Third-party feedback after purchase
* Size preference changes after order confirmation
Please review product details, measurements, fabric information, and images carefully before placing your order.
## Damaged or Defective Items
If you receive an item that is damaged or defective upon delivery:
* Contact us within *24 hours of receiving your order*
* Share your *order number*
* Provide an *unboxing video* and *clear photos*
After review and verification, Dubai Wali Baji may offer:
* Repair, or
* Exchange (subject to availability)
## Custom & Prepaid Orders
Custom-made, pre-order, and reserved installment orders are *final sale* and cannot be cancelled, returned, exchanged, or refunded once confirmed.
## Contact
For return-related support, please contact us through:
* Website
* Instagram
* Official Dubai Wali Baji business channels